Three Stand-out Moments from Paris Retail Week 2024

In September, the Yocuda team attended and exhibited at the annual Paris Retail Week, and what an incredible event it was! Not only did we take home the Award for Best Omnichannel Commerce but we also connected with other retail tech innovators, showcased our digital receipt solution to key retailers, and explored the latest trends shaping the industry.

Here are our key takeaways from Paris Retail Week 2024:

1. Collaboration is key

A recurring theme in many conversations was the importance of partnerships and integrations. Retail solutions often work best when offered through collaborative efforts, creating a more seamless experience for both retailers and their customers. Pre-existing vendor collaborations can therefore streamline processes and enhance the overall customer journey.

Paris retail week 2024

2. Ongoing investment in retail innovation

Despite any turmoil the retail industry may have seen in recent years, brands are continuing to seek out and invest in new solutions to better engage their customers and improve the overall experience. When speaking with retailers at the event they recognised there will always be a need to innovate in order to succeed in the market. Whether that’s through an introduction of cloud-based POS, AI marketing solutions or continued omnichannel solutions, these initiatives remain a focus as they strive to meet changing customer expectations.

At Yocuda, we understand the challenges retailers face, especially in retaining customers and attracting new ones. Our digital receipt technology offers a solution to these challenges, as we proudly demonstrated alongside other forward-thinking companies and start-ups.

With Yocuda, we provide an innovative digital receipt solution that enables retailers to maintain strong relationships with customers after the point of sale. This is a critical moment in the customer journey, as consumers are highly receptive just after making a purchase. Digital receipts offer a powerful opportunity to extend the conversation, improve satisfaction, and enhance post-purchase engagement.

3. Sustainability in retail

Sustainability is no longer just a “nice to have” — it’s now a strategic necessity. The French market continues to lead the way, as demonstrated by the ban on paper receipts last year, with retailers increasingly moving towards digital solutions. This shift aligns with findings from our recent report, Consumer Attitudes to Digital Receipts in 2024, which highlights the growing demand for more sustainable practices.

The insights revealed that 96% of UK consumers and 94% of French consumers believe that adopting digital receipts contributes positively to reducing environmental impact.

📲 Download the full report here to access insights from over 1,000 consumers.

Other highlights from Paris Retail Week 2024:

Did we mention we won the Best Omnichannel Commerce Award? The win was definitely a highlight - check out all the details here.

We were also thrilled to meet with both new potential partners and many of our existing partners in person. The chance to experience live demos of their POS, payments and marketing solutions was invaluable as we discussed opportunities for further collaboration. A big thank you to Cegid, XY Retail, Teamwork Commerce, Adyen and many more!

Paris retail week 2024

Our favourite retail tech vendors from Paris Retail Week 2024

We were inspired by the new, cutting-edge technologies that are enhancing the customer experience both online and in-store. Notable innovations this year included seamless checkout experiences using NFTs to automatically identify products, and the continued rise of AI-powered solutions, which are set to play a major role in the future of retail.

Another standout was EKOO, another award winner at Paris Retail Week, with their innovative audio commentary feature for websites, making product information more accessible and opening up new opportunities in retail media.

That’s a wrap Paris Retail Week!

It was a whirlwind couple of days in Paris, packed with insightful discussions, exciting tech demos, and valuable networking opportunities. But despite the busy schedule, the Yocuda team still found time to enjoy some Parisian culture.